All the way through the present policy, we refer to the information that identifies you personally as “Personal Information”. Mayoral collects the information that you provide in order to be able to respond to your requests, such as, process your orders, send promotions or publicity by email, event invitations.

The information we collect is what you provide us with for example your name, postal address or email address, telephone number, occupation, personal interests, account number or card number.

If you provide us with personal information about another person such as your partner, you must have said person’s authorisation before providing their details.

When you visit the Mayoral web page, we record your IP address (Internet address of your computer), to give us an idea of which parts of the web page you visit and how much time you pass in each section. We do not link your IP address to any of your personal information, except in cases where you are navigating through our web having previously registered with a username and password.

The access to some Mayoral web services, pages, activities and products requires a username and password. It is your responsibility to maintain the confidentiality of your username and password.

You can choose to provide personal information on various occasions, including when you:

We always advise you before collecting any personal information and inform you about the reason for collection. We ask for your consent before using or communicating your details for any reason other than those for which you provided your details for.

A cookie is a small text archive that web pages save to your PC, telephone or any other devise with information about your navigation on said web page. Cookies are necessary to make navigation easier and more comfortable, and they do not damage your computer.

Cookies are an essential part of the way our web page works. The main objective for our cookies is to provide a better navigation experience. For example, cookies help us to identify you (if you are registered to our web page), to remember your preferences (language, country etc) during navigation and future visits, to manage the shopping cart, allow you to finalise purchases, etc.

The information collected by cookies permits us to make our web page better by estimating quantity and usage, adapting the web page to individual user interests, the improved search speed etc.

We do not save sensitive personal information such as your address, password or credit card details in the cookies we use. We also do not use cookies to send publicity to our users in accordance to their navigation, nor for any other publicity means neither ours nor third parties.

The information stored in cookies from our web page is used exclusively by us, except for Google analytics, which are used and managed by Google for statistics.

Yes, Cookies can be deactivated. Although, if you choose this configuration it may mean you are unable to visit certain parts of our web page, it can cause navigation to be less effective and you will not be able to make the most of all of our services.

If you prefer to restrict, block or delete cookies from this web page, you can do so by modifying the navigation configuration. Even though all navigators are different, the cookie configuration is normally in the “preferences” o “Tools” menu. For more details about your navigator’s cookie configuration, check the “help” menu.

You can find information about this if you use the following navigators:

Detailed below you will see the cookies that are used by this website and their end:

NOTE: The above list; the information that is not stored in a cookie but in a navigation space denominated as “Local storage” but whose treatment and usage are the same as those stored in a cookie, is identified as ‘’Local storage”.

This list will be updated as quickly as possible when web services change. Although occasionally during an update a cookie may not be included in the list, but the used cookies will always have the same usage as those mentioned in the list.

Mayoral uses your personal information to respond to your requests and to do so, it may be necessary to share your information with third parties. If this is the case, we will share only the information necessary to process your request and will obligate the third parties to limit the use of your personal information to that of processing your request. We may also use your personal information to contact you for client satisfaction surveys or for market research motives, always and only with your consent.

We use your personal information to provide the products and services you request, to attend your calls, and to provide the commercial material you request. The third parties with whom we may need to share your personal information with include our partner sales representatives (for example, as part of a joint sales promotion or to remit to one of our distribution partners a contact for a potential sale).

In the case that you have a written agreement with Mayoral that refers to the access to information or Mayoral programmes, Mayoral may use your personal information to verify the compliance of said agreement, gain admission to granted software licences, track software downloads from said pages, or track the use of other applications available on said pages.

Additionally, we can use your personal information to create anonymous data archives or groups of data for statistical analysis, or for other means, hiding or omitting information (Such as your name) which could be used to identify you. We may also use or communicate your personal information when required by law, with the objective of fulfilling our terms of use, or in the case of an emergency, to protect your personal safety, that of the public or that of our web page.

We only store your personal information to the extent that we need it in order to use it for the purpose for which it was collected, and in accordance with the legal basis for processing it in accordance with applicable law. We will keep your personal information for as long as there is a contractual and/or commercial relationship with you, or as long as you do not exercise your right to erasure, cancellation and/or limitation of the processing of your data. In these cases, we will keep the information duly blocked, without making any use of it, for as long as it may be necessary for the exercise or defence of claims, or as long as any type of judicial, legal or contractual liability may arise from its processing, which must be attended to and for which its recovery is necessary.

Users can revise and modify personal information through: https://www.mayoral.com You can request the deactivation of your Mayoral account or any personal information held by us by sending an email to: infouk@mayoral.com

If you choose to deactivate your account, we keep on file, in accordance with the law, some personal information, with the objective of fraud prevention, resolve disputes, investigate conflicts or incidents, comply with our terms of use, respect your preference to remain on the Robinson list and comply with our legal requirements.

Mayoral has a file registered in the AEPD (Spanish Data Protection Association) called ‘e-commerce’ who’s holder is Mayoral Moda Infantil S.A.U, established in La Orotava street no. 118, 29006 – Malaga (Spain) and e-mail address: lopd@mayoral.es

Mayoral guarantee’s the safety of the data you provide us through electronic procedures and face to face procedures. When needed, Mayoral web pages use SSL encryption to increase the security when transmitting data. In Mayoral, data is stored in servers with controlled access. Your information may be stored and processed in Spain or any other country where Mayoral, their affiliates or agents are located.

We make an extra effort to protect your personal information, but we cannot ensure the security of information that you provide us through an un-safe internet connection, for this reason, we ask you to take all of the necessary measures to protect your personal details when using the internet.

You can protect your personal details in various ways such as changing your password frequently, using a combination of numbers and letters in your password, and making sure you are using a safe navigator. Also be conscious of “phishing”, through which theft of consumer’s personal details and bank account details is attempted. “Phishers” use emails to take consumers to false web pages designed to trick the consumer in to proportioning sensitive personal information such as credit card numbers, account user name, passwords and social security numbers. Mayoral will never send you an email asking for sensitive personal information. If you receive one similar to the above please resend it immediately to infouk@mayoral.com and delete it from your computer.

We advise parents and guardians to accompany their children when they are using the internet and to take part in the interactive activities offered on the web. If you are under 14 and would like to register, you should ask your parent or guardian to provide their details as well as yours. We will then send an email to your parent or guardian informing them that your details will be registered on the web page and ask that they confirm they have given consent. If you have indicated that you would like to receive information or greetings cards from Mayoral (only available for certain ages, as indicated upon registration) we would ask, when required, for your parents or guardians consent.

The provided parent or guardians email address will only be used to inform said parent or guardian, - when required by data protection rules-, and also to obtain consent for the registration of the minor, as previously explained. The sent email communications ( and received consent) may be stored for testing.

The web Mayoral web page contains links to third party web pages, some of which may contain the Mayoral logo. Although, these web pages are not operated or maintained by Mayoral. Mayoral does not share your personal information with these web pages and is not responsible for their privacy policies. The use of any third party web page is your own responsibility.

We choose our commercial partners carefully, but Mayoral will not be held responsible for privacy policies on third party web pages whose links appear on our web page. When you leave our web page, you should revise the privacy declaration applicable to the third party web page in order to determine how any information you provide will be used.

Following an order, the Trusted Shops Trustbadge is incorporated into this web page in order to display our Trusted Shops trustmark for buyers and the eventually collected reviews, as well as the Trusted Shops product offer.

In balancing the various interests, this serves to safeguard our legitimate prevailing interests in an optimised marketing of our offer. The Trustbadge and the services advertised are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Köln.

Whenever a Trustbadge is called up, the web server automatically stores a so-called server log file which contains, for example, your IP address, the date and time of retrieval, the data volume transferred and the requesting provider (access data), and documents the retrieval. This access data will not be evaluated and will be automatically overwritten seven days after your visit to the page.

Other personal information will only be transferred to Trusted Shops if you decide, after completing an order, to use Trusted Shops products or have already registered for their use. In this case, the contractual agreement between you and Trusted Shops applies.

This document was updated on the 26th of November 2018. Mayoral holds the right to modify the present privacy declaration periodically and at any moment.

If you have any questions about the collection, utilization, or communication of your personal information, please send us an email to the following address: infouk@mayoral.com

Ecommerce Department Mayoral Moda Infantil SAU Calle La Orotava nº 118 Málaga, Spain CP: 29006